Job Description

Job Title: Waiter, Waitress & Barista for Food & Beverage Department
Hours: Full-time, Part-time, Permanent contract

The Royal Yacht Britannia is an award-winning five-star visitor attraction and exclusive events venue in Edinburgh. The 150-strong team on board is committed to delivering the same standards of excellence expected when Britannia was in service.

Fingal is a 23-cabin boutique hotel and events venue by the team behind The Royal Yacht Britannia. As of July 2019, Fingal is TripAdvisor’s No 1 Traveller Ranked hotel in Edinburgh.

The Hospitality and Events department is now recruiting for a Waiter to join the team. Both The Royal Yacht Britannia and Fingal host exclusive evening dinner and drinks receptions with the team, also providing Britannia’s day visitors with light refreshments in our stunning Royal Deck Tea Room. The role will include supporting the Food and Beverage team with many types of events within the Food and Beverage areas, including the Tea Room, Bar, Breakfast Room, weddings, parties and large corporate events.

We are looking for an enthusiastic individual with previous experience working in a busy hospitality environment, who has a can-do, flexible and positive attitude, smart appearance and excellent communication skills. You will ensure that our visitors have a comfortable and enjoyable visit by delivering outstanding five-star customer service.

Responsibilities will include:

• Greeting and guiding customers to their tables.
• Up-selling additional products when appropriate.
• Taking accurate food and drinks orders, using POS ordering software, order slips and memorisation.
• Checking customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
• Serving food and drinks orders.
• Arranging table settings and maintaining a tidy dining area.
• Delivering and collecting bill payments.
• Meeting with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
• Following all relevant health department regulations.
• Providing excellent customer service to guests.

Company benefits include:

• 6.6 weeks pro-rata annual holiday entitlement.
• Enhanced long service holiday entitlement.
• Generous company pension.
• Life assurance.
• Performance and loyalty payment scheme.
• Complimentary tickets to The Royal Yacht Britannia.
• Staff discount in the Royal Deck Tea Room, Britannia Gift Shop and The Lighthouse Restaurant & Bar aboard Fingal.
• Free car parking at The Royal Yacht Britannia.
• TAXI after 11:00 pm

Additional pay:

• Tips

DAY SHIFT TIMING:

09:00 - 17:00

10:00 - 16:00

11:00 - 15:00

11:00 - 19:00

EVENT SHIFT:

17:00 TO 2:00 AM (CLOSING )

Job Types: Full-time, Part-time, Permanent, Temporary contract, Fixed term contract, Zero hours contract, Graduate, Internship
Contract length: 6 - 12 months
Part-time hours: 8-40 per week

Salary: £10.25-£14.50 per hour

Benefits:

• Discounted or free food
• Flexitime
• Life insurance
• On-site parking

Flexible Language Requirement:

• English not required

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Every weekend
• Flexitime
• Holidays
• Monday to Friday
• No weekends
• Weekend availability
• Weekends only

Supplemental pay types:

• Tips
• Yearly bonus

Work Location: One location

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