Junior Test Analyst - ITIL exposure Job at Michael Page, Northampton

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Job Description

  • Fantastic opportunity for an Security Test Analyst
  • Join a culture that fosters a culture of collaboration and learning

About Our Client

A leading digital communications company with the highest customer satisfaction for any mobile provider according to Ofcom. With over 23 million customers,

Job Description

  • Monitoring for events in the SIEM toolset and others as defined for this service
  • Initial assessment of incidents
  • Assigning incident tickets to a resolved state and/or assigning them to queues according to the resolution procedure
  • Recording observations in the incident ticket
  • Providing feedback to rule definers to improve the effectiveness of filters and rules used in the automated creation and population of incident tickets
  • Assessment of rules prior to release into production environment
  • Provide input as requested for Security, Risk, Compliance and Service reporting
  • Assist with maintenance of SOC documentation
  • Support Compliance Programme activities as requested
  • Receiving and acting on calls, emails, alerts, etc. relating to security events and possible security incidents

The Successful Applicant

  • Exposure to IT Service Management best practices such as ITIL
  • High standard of accuracy and attention to detail
  • Desire to work as part of a team and contribute to the team's objectives
  • Experience in, or appreciation of, an operational environment
  • Previous experience in dealing with Government customers
  • A solid understanding of Information Security paradigm; relating to the Confidentiality, Integrity and Availability of Information

What's on Offer

Some benefits listed below:- Pension

  • Healthcare

  • Bonus

  • Free phone contract

  • Flexible working

  • Personal development and learning

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