Food & Beverage Assistant Manager Job at National Trust, Norwich NR11

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Job Description

This role entails overseeing the operation of a mobile Food and Beverage Trailer which travels across the Norfolk portfolio. The F&B trailer will remain at each property for a period of 6 weeks at a time (approx). Properties include: Blickling Estate, Felbrigg Hall, Sheringham Park, Morston Quay and Oxburgh Hall. The trailer will offer a full coffee and tea service, cakes, and hot food such a toasted sandwiches etc. You will not be required to transport the trailer itself, but it will be your responsibility to travel to each property. Once at the property you will work with the on-site team, as it takes 1-3 persons to operate. You will also be responsible for the upkeep of the trailer, daily set up and close down, and comply with health and safety/food hygiene.

The Hours: Full time working 5 out of 7 days a week with weekend working required to include school and bank holidays (no split shifts or evening work). Typical shift between 9am-5pm with the trailer offering service between 11am-3:30pm. Annualised contract of 1950 hours a year.

The Salary: £23,556.00pa

Duration: Permanent

Interview Date: ASAP or 18th May 2023 to be held at Blickling Estate

Due to a lack of public transport, own transport is essential. Free car parking is available on site.

We offer a range of benefits to help you look after the things that matter most to you - whether that's helping you to save for your future, getting discount on your weekly shop, or supporting you to find a healthy work-life balance. Please read our Package to see what we can offer you.

What it's like to work here:To find out more about what it’s like to work within “Food & Beverage” at the National Trust, click here to watch our video.

Most of our locations are not accessible by public transport and therefore we encourage you to consider how you would commute here before you apply.

This vacancy is included in a trial of the ‘Disability Confident’ scheme (level 1).

If you have a disability, and your qualities, skills and experience are a good fit with the 'Who we're looking for' section below, we will guarantee you either a telephone or face to face interview. Please contact us at adjustments@nationaltrustjobs.org.uk, when you apply, to let us know, quoting the reference number for this vacancy.


What you'll be doing:You will work with our Food & Beverage Manager to manage our entire Food & Beverage operation. You will always consider how we can do it better, more efficiently, and how we can deliver an even tastier result for our visitors.

As an Assistant Manager you will support the team to ensure we are compliant and that every food and drink order is beautifully presented and served with a smile.

Using your excellent attention to detail, you will ensure all signage is displayed correctly and the food served, looks delicious.

You will also support from a financial aspect to ensure stock & waste is managed and seek opportunities to increase income.

You will receive a bespoke induction along with allergen/food safety training. Further professional training & development opportunities are available

Please also read the full role profile, attached to this advert.


Who we're looking forYou'll need to be/have;

  • Good people management skills, including setting personal objectives and providing feedback
  • Knowledge of budgets, increasing income and controlling costs, including stock and waste management
  • Helpful & friendly with a positive attitude
  • Customer focused with great communication skills
  • Aware of Health & Safety compliance

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice


Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (1950 hrs py)

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