Job Description
Puddle Ducks South West London provides expert baby and pre-school swimming lessons in Tooting and other areas. We are a close-knit team that love to give our customers great memories and a fantastic time at their swimming lessons every week.
Poolside Assistant Vacancies
Sundays 8:45am - 11:45am Heston Hyde Hotel, TW5 0EP
Please check the location and your ability to commit to the times before applying.
This is a permanent, part time job.
Responsibilities
- To provide assistance to the Teacher in an emergency.
- To ensure customers receive the highest customer service possible
- To ensure the pool area is clean, tidy and safe for customers
- To provide assistance to the teacher where necessary to improve the customer’s swimming lesson
- Having a commitment to our vision, mission and values
- Sharing a passion for baby swimming
- Ensuring the area (both poolside and changing area) are tidy, clean and hygienic when you arrive and when you leave.
- Equipment set-up, following specific pool procedures and ensuring that the all equipment remains clean and undamaged and is stored safely at the end of the sessions.
- You will be responsible to ensure that all safety and operational notices are displayed prior to any customers arriving and taken down again at the end of the hire period.
- Printing and taking the registers prior to each class.
- Preventing unauthorised access during lessons and directing customers and visitors to a safe place poolside to wait.
- Ensuring children are wearing the correct swim attire
- For new customers who start mid-term, you will be responsible for reading them poolside information as provided by the teacher.
- You will be responsible for displaying any merchandise for sale and supervising any customers who wish to view or try these goods. If a customer wishes to purchase items, you are responsible for ensuring the correct process is followed.
- You will be required to watch the adults and children during the lesson and spot any potentially dangerous situation. In the event of an emergency you will follow the teacher’s instructions, as specified in the risk assessment.
- You will maintain a tidy area poolside during lessons, and help the teacher with equipment if asked.
- During lessons you will remain poolside, but you will NEVER be responsible for the class in the pool. The teacher must ALWAYS be present.
- You may have primary key-holder responsibilities for the pool building.
- Feedback is important in improving our business. You will be invited to be totally open and honest in all feedback. Open and honest constructive feedback will be regularly given to you and similarly you will be expected to provide it to other members of the team and the management team.
- As well as being a primary contact for our customers, you will be a Puddle Ducks representative, possibly in private locations such as schools, and responsible for Puddle Ducks’ equipment and sometimes money, so need to have a responsible and trustworthy disposition.
It is imperative that you have a clean DBS check
Minimum age - 16 years
Job Types: Part-time, Permanent
Part-time hours: 3 per week
Salary: £10.50 per hour
Benefits:
- Company pension
- Employee discount
- Flexitime
- Referral programme
- Wellness programme
Schedule:
COVID-19 considerations:
Covid-19 precautions in place.
Work Location: In person