About the Role Britannia Rescue is one of the UKs most trusted providers of breakdown cover. Our parent company, LV=, are committed to delivering outstanding customer service across all their
To have brilliant customer service skills. To have a full driving license. 11p/h an hour dependent on experience.
A fast paced and interesting role dealing with the investigation and resolution of administration complaints across our Reassure and Heritage books of business.
You will be required to check the quality and accuracy of customer response in line with the quality framework in a timely manner and in line with SLAs.
Encourage and enable effective partnerships. Working in partnership with wider multidisciplinary teams the post holder will take responsibility and