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About the Role

This is an 18-month apprenticeship where you will be working towards a Level 3 Business Admin qualification.

Learn at Scope provides eLearning courses for disabled people seeking employment. It provides a variety of courses and resources. Designed to improve job skills, build confidence, and increase employment opportunities.

You will be responsible for the smooth operation of the Learning Management System. You will process referrals from our team of employment advisers. As well as self-referrals via the Scope website. Fulfilling data requests and contributing to platform content will also be expected.

Main Responsibilities

• You will be supporting the E-learning Manager in the delivery of several projects through various tasks.
• Managing learner referrals.
• Managing all tasks associated with the LMS (Moodle
• Enrol and assign learners to relevant learning content
• Account monitoring and deactivation
• Activity monitoring and reporting
• Setting up and maintaining various learning sections
• Uploading digital learning content
• Build strong relationships with internal stakeholders
• Supporting the development and upskilling of our existing advisers.
• Participating in discovery workshops to develop design documents.

Fixed term for 18 months

Location - working at Scope's Manchester office -

Scope Clockwise Manchester, Linley House, Dickinson Street

Manchester, M1 4LF with working from home some or most of the time.

Full job description

About You

This role is ideal for someone who thrives on following processes and dealing with data.

You will have a passion for customer care. Ensuring learners have a positive experience of the eLearning platform.

Excellent communication, IT and excel skills are essential.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email recruitment@scope.org.uk

Find out more about asking for adjustments at interview.

Equality, diversity and inclusion

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.