We are currently recruiting for Caretakers who will form part of our Estate Services structure and are a key function of our continuing commitment to providing a responsive customer-based service for our residents.

Working patches will be Mile end, Stratford, Docklands and Barking and Riverside.

As a caretaker you will be:

• Involved in maintaining communal areas within our blocks and on our estates, carrying out communal cleaning and grounds maintenance work.
• Carrying out small maintenance repairs as required.
• Liaising directly with residents and contractors and answering queries and you must have due regard to health & safety and security issues.

You should be

• Capable of carrying out a variety of small repair jobs and working effectively as part of a team and under your own initiative.
• Trade skills, Gardening or DIY experience would be an advantage together with a recognised City & Guilds or Bics qualification in cleaning, although not essential as training would be provided.
• A good communicator and be willing to learn new skills as the service adapts to the changing needs within the Neighbourhood.
• Able to work on your own initiative and be self-motivated to organise your own time effectively.
• Proactive in your daily activities and aware of safe working practices.
• Of a good standard in literacy
• Have IT skills as you will be required to use a PC, undertaking online courses and assessments (This can be learnt on the job during the probationary period)

If you don’t have previous experience or qualifications, but are willing to learn, have ambition, enthusiasm, and care about delivering a first-class service to our residents we would like to hear from you.

For this post the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Please note that this will be applied for by L&Q on behalf of the successful candidate. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk

Salary & Benefits

We offer a competitive annual salary and staff benefits package

• Strong family friendly policies
• Committed Learning & Development
• Annual leave starting from 26 days rising to 31 PLUS bank holidays
• Excellent Pension Scheme – double contribution up to 6%
• Generous non-contributory life Assurance
• An Employee Assistance Programme
• Great places to work certified 2022
• Best Workplaces for Women – ranked 23 in the UK

If you are interested in this role and have the experience required, then apply without delay!

We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.

• ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.

Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.